


This problem typically occurs when using Quick Start option during the iOS setup on devices with iOS version 13.

The profile "" must be installed interactively during the DEP enrollment. See step 8 from the Adding iOS devices to Apple Business Manager using Apple Configurator 2 article for more details. Solution: Enrolling devices may fail due to an invalid profile if you have configured the iOS Setup Assistant to hide some steps when you added the device to Apple Business or School Manager using Apple Configurator 2. If rebooting the device does not help, do the DFU restore for the device. Then assign the enrollment profile again to the device and reboot it. Solution: Remove the enrollment profile from the device and wait that the Enrollment profile status ( Enrollment > Apple DEP) is Not assigned. The reason for it might be some configuration error in ADE or there is an unspecified problem with the device. This is a general error message when there is an issue with the device enrollment.
